{"id":44685,"date":"2024-06-24T11:12:57","date_gmt":"2024-06-24T03:12:57","guid":{"rendered":"https:\/\/www.siglent.com\/faq\/"},"modified":"2026-02-05T16:23:15","modified_gmt":"2026-02-05T08:23:15","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.siglent.com\/fr\/service-et-assistance\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"44685\" class=\"elementor elementor-44685 elementor-33745\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-29be373 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"29be373\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3353a78\" data-id=\"3353a78\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6e9a1ce elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e9a1ce\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-daf5c10\" data-id=\"daf5c10\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-751a938 elementor-widget elementor-widget-heading\" data-id=\"751a938\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0f875bd siglent-common-questions-tabs elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0f875bd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1ede030\" data-id=\"1ede030\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-79fd62d elementor-tabs-view-vertical elementor-widget elementor-widget-tabs\" data-id=\"79fd62d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1271\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1271\" aria-expanded=\"false\"><svg class=\"active-left\" width=\"3.000000\" height=\"25.000000\" viewBox=\"0 0 3 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> \t<desc> \t\t\tCreated with Pixso. \t<\/desc> \t<defs\/> \t<rect id=\"\u77e9\u5f62 725\" width=\"3.000000\" height=\"25.000000\" fill=\"#F08300\" fill-opacity=\"1.000000\"\/> <\/svg> <svg class=\"left-menu-icon\" width=\"22.312500\" height=\"18.000000\" viewBox=\"0 0 22.3125 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> \t<desc> \t\t\tCreated with Pixso. \t<\/desc> \t<defs\/> \t<path id=\"path\" d=\"M2.15 0L2.15 1.5L0 1.5L0.77 2.67L2.15 4.73L2.15 11.25L6.65 11.25L6.65 18L20.15 18L20.15 12.23L21.53 10.17L22.31 9L20.15 9L20.15 7.5L16.4 7.5L16.4 0L2.15 0ZM3.65 1.5L14.9 1.5L14.9 9.75L3.65 9.75L3.65 4.26L3.53 4.07L2.81 3L3.65 3L3.65 1.5ZM8.9 3C7.67 3 6.65 4.01 6.65 5.25C6.65 6.48 7.67 7.5 8.9 7.5L9.65 7.5L9.65 9L11.15 9L11.15 3L8.9 3ZM8.9 4.5L9.65 4.5L9.65 6L8.9 6C8.48 6 8.15 5.66 8.15 5.25C8.15 4.83 8.48 4.5 8.9 4.5ZM16.4 9L18.65 9L18.65 10.5L19.5 10.5L18.77 11.57L18.65 11.76L18.65 16.5L8.15 16.5L8.15 11.25L12.02 11.25L10.4 15L11.9 15L12.23 14.25L14.57 14.25L14.9 15L16.4 15L14.78 11.25L16.4 11.25L16.4 9ZM13.4 11.5L13.94 12.75L12.86 12.75L13.4 11.5Z\" fill=\"#333\" fill-opacity=\"1.000000\" fill-rule=\"nonzero\"\/> <\/svg> FAQ<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1272\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1272\" aria-expanded=\"false\"><svg class=\"active-left\" width=\"3.000000\" height=\"25.000000\" viewBox=\"0 0 3 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> \t<desc> \t\t\tCreated with Pixso. \t<\/desc> \t<defs\/> \t<rect id=\"\u77e9\u5f62 725\" width=\"3.000000\" height=\"25.000000\" fill=\"#F08300\" fill-opacity=\"1.000000\"\/> <\/svg> <svg class=\"left-menu-icon\" width=\"21.602295\" height=\"21.600098\" viewBox=\"0 0 21.6023 21.6001\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> \t<desc> \t\t\tCreated with Pixso. \t<\/desc> \t<defs\/> \t<path id=\"path\" d=\"M9 3C6.52 3 5.39 4.47 5.39 6.6L6.6 6.6C6.64 5.09 7.62 4.23 9 4.2C10.21 4.23 10.74 4.89 10.78 6.01C10.78 6.59 10.37 7.26 9.53 8.04C8.57 8.89 8.39 9.5 8.39 10.2L8.39 11.39L9.6 11.39L9.6 10.2C9.6 9.81 9.8 9.29 10.47 8.67C11.47 7.79 11.98 6.9 11.98 6.01C11.98 4.24 10.92 3 9 3ZM8.39 13.79L9.6 13.79L9.6 12.6L8.39 12.6L8.39 13.79ZM18.6 9.96L18.6 1.66C18.6 1.66 18.37 0 16.79 0L0 0L0 17.16C0 17.16 0.22 18.56 2.39 18.6C4.57 18.63 9 18.6 9 18.6C8.73 18.63 18.6 9.96 18.6 9.96ZM8.39 17.39C8.39 17.39 2.84 17.38 2.39 17.39C1.01 17.45 1.19 16.06 1.19 16.06L1.19 1.1L16.79 1.1C17.58 1.1 17.39 1.76 17.39 2.21L17.39 9.41L8.39 17.39ZM21.23 13.34L19.14 11.39L18.77 11.05L18.4 11.39L16.84 12.85L11.1 18.2L10.99 18.3L10.96 18.45L10.2 21.6L13.66 20.97L13.81 20.94L13.93 20.83L19.66 15.48L21.23 14.03L21.6 13.68L21.23 13.34ZM13.3 20.04L11.61 20.35L11.95 18.78L17.21 13.88L18.55 15.14L13.3 20.04ZM19.29 14.45L17.94 13.19L18.77 12.42L20.12 13.68L19.29 14.45Z\" fill=\"#333333\" fill-opacity=\"1.000000\" fill-rule=\"nonzero\"\/> <\/svg>  R\u00e9solution des probl\u00e8mes<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1271\" aria-expanded=\"false\"><svg class=\"active-left\" width=\"3.000000\" height=\"25.000000\" viewBox=\"0 0 3 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> \t<desc> \t\t\tCreated with Pixso. \t<\/desc> \t<defs\/> \t<rect id=\"\u77e9\u5f62 725\" width=\"3.000000\" height=\"25.000000\" fill=\"#F08300\" fill-opacity=\"1.000000\"\/> <\/svg> <svg class=\"left-menu-icon\" width=\"22.312500\" height=\"18.000000\" viewBox=\"0 0 22.3125 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> \t<desc> \t\t\tCreated with Pixso. \t<\/desc> \t<defs\/> \t<path id=\"path\" d=\"M2.15 0L2.15 1.5L0 1.5L0.77 2.67L2.15 4.73L2.15 11.25L6.65 11.25L6.65 18L20.15 18L20.15 12.23L21.53 10.17L22.31 9L20.15 9L20.15 7.5L16.4 7.5L16.4 0L2.15 0ZM3.65 1.5L14.9 1.5L14.9 9.75L3.65 9.75L3.65 4.26L3.53 4.07L2.81 3L3.65 3L3.65 1.5ZM8.9 3C7.67 3 6.65 4.01 6.65 5.25C6.65 6.48 7.67 7.5 8.9 7.5L9.65 7.5L9.65 9L11.15 9L11.15 3L8.9 3ZM8.9 4.5L9.65 4.5L9.65 6L8.9 6C8.48 6 8.15 5.66 8.15 5.25C8.15 4.83 8.48 4.5 8.9 4.5ZM16.4 9L18.65 9L18.65 10.5L19.5 10.5L18.77 11.57L18.65 11.76L18.65 16.5L8.15 16.5L8.15 11.25L12.02 11.25L10.4 15L11.9 15L12.23 14.25L14.57 14.25L14.9 15L16.4 15L14.78 11.25L16.4 11.25L16.4 9ZM13.4 11.5L13.94 12.75L12.86 12.75L13.4 11.5Z\" fill=\"#333\" fill-opacity=\"1.000000\" fill-rule=\"nonzero\"\/> <\/svg> FAQ<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1271\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1271\" tabindex=\"0\" hidden=\"false\"><p>        <div class=\"siglent-faq-accordion-section\" data-page-size=\"16\">\n                            <h3 class=\"section-title\">\n                    FAQ                    <div class=\"faq-search-body\">\n                        <input class=\"faq-search\"\n                            type=\"text\"\n                            name=\"siglent-faq-search\"\n                            placeholder=\"Saisissez des mots-cl\u00e9s\"\n                            data-search-category-id=\"63\" \/>\n                        <svg class=\"search-icon\" width=\"14.322266\" height=\"14.323242\" viewBox=\"0 0 14.3223 14.3232\"\n                            fill=\"none\"\n                            xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                            <desc>\n                                Created with Pixso.\n                            <\/desc>\n                            <defs \/>\n                            <path id=\"path\"\n                                d=\"M8.14 10.94C7.26 11.31 6.23 11.46 5.19 11.38C2.84 11.09 0.92 9.17 0.55 6.82C0.04 3.13 3.13 0.04 6.82 0.55C9.54 1 11.46 3.28 11.46 6.08C11.46 7.77 10.72 8.88 10.28 9.47C10.06 9.76 10.06 10.13 10.35 10.35L13.82 13.82\"\n                                stroke=\"#666666\" stroke-opacity=\"1.000000\" stroke-width=\"1.000000\"\n                                stroke-linecap=\"round\" \/>\n                        <\/svg>\n                    <\/div>\n                <\/h3>\n                        <div class=\"siglent-faq-accordion\"\n                data-category-id=\"63\"\n                data-pre-accordion-handler=\"tabHandlerCommonQuestions\">\n                                    <h4 class=\"faq-accordion-title\"\n                        data-post-id=\"90510\">\n                        Will a bandwidth upgrade affect oscilloscope user experience?                        <svg class=\"accordion-icon\" width=\"8.003906\" height=\"15.003906\" viewBox=\"0 0 8.00391 15.0039\"\n                            fill=\"none\"\n                            xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                            <path id=\"line\"\n                                d=\"M0.85 14.82L0.85 14.85C0.65 15.05 0.34 15.05 0.14 14.85C-0.05 14.65 -0.05 14.34 0.14 14.14L0.17 14.14L0.85 14.82ZM7.14 7.17L7.14 7.14C7.34 6.95 7.65 6.95 7.85 7.14C8.05 7.34 8.05 7.65 7.85 7.85L7.82 7.85L7.14 7.17Z\"\n                                fill=\"#000000\" fill-opacity=\"0\" fill-rule=\"nonzero\" \/>\n                            <path id=\"line\" d=\"M0.5 14.5L7.5 7.5\" stroke=\"#4D4C4C\" stroke-opacity=\"1.000000\"\n                                stroke-width=\"1.000000\" stroke-linecap=\"round\" \/>\n                            <path id=\"line\"\n                                d=\"M0.17 0.85L0.14 0.85C-0.05 0.65 -0.05 0.34 0.14 0.14C0.34 -0.05 0.65 -0.05 0.85 0.14L0.85 0.17L0.17 0.85ZM7.82 7.14L7.85 7.14C8.05 7.34 8.05 7.65 7.85 7.85C7.65 8.05 7.34 8.05 7.14 7.85L7.14 7.82L7.82 7.14Z\"\n                                fill=\"#000000\" fill-opacity=\"0\" fill-rule=\"nonzero\" \/>\n                            <path id=\"line\" d=\"M0.5 0.5L7.5 7.5\" stroke=\"#4D4C4C\" stroke-opacity=\"1.000000\"\n                                stroke-width=\"1.000000\" stroke-linecap=\"round\" \/>\n                        <\/svg>\n                    <\/h4>\n                    <div class=\"faq-accordion-content\"\n                        data-post-id=\"90510\">\n                        <div class=\"faq-label\">A:&nbsp;<\/div>\n                        <div class=\"faq-content\">\n<p>When customers purchase oscilloscopes such as SDS1104X-C and SDS1122E+, the sellers often offers bandwidth upgrade services. Some customers hesitate due to concerns about potential impacts on operational smoothness or warranty validity. In fact, upgrades performed through authorized channels will neither compromise the oscilloscopes&#8217; performance nor affect warranty coverage&#8230;  <\/p>\n\n<p><\/p>\n\n<p><a href=\"\/wp-content\/uploads\/2024\/09\/siglent028.pdf\">Click to view details.<\/a><\/p>\n<\/div>\n                    <\/div>\n                        <div class=\"siglent-pagination siglent-pagination-is-js\"\n            data-total-page=\"1\">\n            <div class=\"pagination-link-wrapper\">\n                <a                     class=\"disabled\">\n                    <svg width=\"6.003906\" height=\"11.004089\" viewBox=\"0 0 6.00391 11.0041\" fill=\"none\"\n                        xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                        <desc>\n                            Created with Pixso.\n                        <\/desc>\n                        <defs \/>\n                        <path id=\"line\" d=\"M5.5 0.5L0.5 5.5\" stroke=\"#666666\" stroke-opacity=\"1.000000\"\n                            stroke-width=\"1.000000\" stroke-linecap=\"round\" \/>\n                        <path id=\"line\" d=\"M5.5 10.5L0.5 5.5\" stroke=\"#666666\" stroke-opacity=\"1.000000\"\n                            stroke-width=\"1.000000\" stroke-linecap=\"round\" \/>\n                    <\/svg>\n                <\/a>\n                                    <a class=\"more-page-numbers\">\u00b7\u00b7\u00b7<\/a>\n                                    <a class=\"active\"\n                        >\n                        01                    <\/a>\n                                    <a class=\"more-page-numbers\">\u00b7\u00b7\u00b7<\/a>\n                                <a                     class=\"disabled\">\n                    <svg width=\"6.003906\" height=\"11.004089\" viewBox=\"0 0 6.00391 11.0041\" fill=\"none\"\n                        xmlns=\"http:\/\/www.w3.org\/2000\/svg\" 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width=\"3.000000\" height=\"25.000000\" viewBox=\"0 0 3 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> \t<desc> \t\t\tCreated with Pixso. \t<\/desc> \t<defs\/> \t<rect id=\"\u77e9\u5f62 725\" width=\"3.000000\" height=\"25.000000\" fill=\"#F08300\" fill-opacity=\"1.000000\"\/> <\/svg> <svg class=\"left-menu-icon\" width=\"21.602295\" height=\"21.600098\" viewBox=\"0 0 21.6023 21.6001\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> \t<desc> \t\t\tCreated with Pixso. \t<\/desc> \t<defs\/> \t<path id=\"path\" d=\"M9 3C6.52 3 5.39 4.47 5.39 6.6L6.6 6.6C6.64 5.09 7.62 4.23 9 4.2C10.21 4.23 10.74 4.89 10.78 6.01C10.78 6.59 10.37 7.26 9.53 8.04C8.57 8.89 8.39 9.5 8.39 10.2L8.39 11.39L9.6 11.39L9.6 10.2C9.6 9.81 9.8 9.29 10.47 8.67C11.47 7.79 11.98 6.9 11.98 6.01C11.98 4.24 10.92 3 9 3ZM8.39 13.79L9.6 13.79L9.6 12.6L8.39 12.6L8.39 13.79ZM18.6 9.96L18.6 1.66C18.6 1.66 18.37 0 16.79 0L0 0L0 17.16C0 17.16 0.22 18.56 2.39 18.6C4.57 18.63 9 18.6 9 18.6C8.73 18.63 18.6 9.96 18.6 9.96ZM8.39 17.39C8.39 17.39 2.84 17.38 2.39 17.39C1.01 17.45 1.19 16.06 1.19 16.06L1.19 1.1L16.79 1.1C17.58 1.1 17.39 1.76 17.39 2.21L17.39 9.41L8.39 17.39ZM21.23 13.34L19.14 11.39L18.77 11.05L18.4 11.39L16.84 12.85L11.1 18.2L10.99 18.3L10.96 18.45L10.2 21.6L13.66 20.97L13.81 20.94L13.93 20.83L19.66 15.48L21.23 14.03L21.6 13.68L21.23 13.34ZM13.3 20.04L11.61 20.35L11.95 18.78L17.21 13.88L18.55 15.14L13.3 20.04ZM19.29 14.45L17.94 13.19L18.77 12.42L20.12 13.68L19.29 14.45Z\" fill=\"#333333\" fill-opacity=\"1.000000\" fill-rule=\"nonzero\"\/> <\/svg>  R\u00e9solution des probl\u00e8mes<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1272\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1272\" tabindex=\"0\" hidden=\"hidden\"><p>        <div class=\"siglent-faq-accordion-section\" data-page-size=\"0\">\n            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11.46 5.19 11.38C2.84 11.09 0.92 9.17 0.55 6.82C0.04 3.13 3.13 0.04 6.82 0.55C9.54 1 11.46 3.28 11.46 6.08C11.46 7.77 10.72 8.88 10.28 9.47C10.06 9.76 10.06 10.13 10.35 10.35L13.82 13.82\"\n                                stroke=\"#666666\" stroke-opacity=\"1.000000\" stroke-width=\"1.000000\"\n                                stroke-linecap=\"round\" \/>\n                        <\/svg>\n                    <\/div>\n                <\/h3>\n                        <div class=\"siglent-faq-accordion\"\n                data-category-id=\"64\"\n                data-pre-accordion-handler=\"tabHandlerCommonQuestions\">\n                                    <h4 class=\"faq-accordion-title\"\n                        data-post-id=\"90829\">\n                        Measuring small signal waveform is disturbed too much.                        <svg class=\"accordion-icon\" width=\"8.003906\" height=\"15.003906\" viewBox=\"0 0 8.00391 15.0039\"\n                            fill=\"none\"\n           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