{"id":67031,"date":"2024-08-13T02:59:50","date_gmt":"2024-08-12T18:59:50","guid":{"rendered":"https:\/\/www.siglent.com\/software-license-request\/"},"modified":"2026-01-28T17:08:49","modified_gmt":"2026-01-28T09:08:49","slug":"software-license-request","status":"publish","type":"page","link":"https:\/\/www.siglent.com\/in\/service-support\/software-license-request\/","title":{"rendered":"Software License Request"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"67031\" class=\"elementor elementor-67031 elementor-36867\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fa385e0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fa385e0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bf8c88c\" data-id=\"bf8c88c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e4af6d3 elementor-widget elementor-widget-heading\" data-id=\"e4af6d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Activate Your Software<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5bf0d2 elementor-widget elementor-widget-text-editor\" data-id=\"d5bf0d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThank you for purchasing SIGLENT products. To activate your software, perform the following steps. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-56732ea elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"56732ea\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6fb862a\" data-id=\"6fb862a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bcb80ff elementor-widget elementor-widget-text-editor\" data-id=\"bcb80ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1. Select the product series, device type, and option type.<br>2. Enter the serial number and authorization code.<br>3. Click Submit to get the option key.<br>4. Click the Download icon next to the option file to obtain the license file to your device, such as a USB drive.<br>5. Use the license file for installation from your USB drive by following the installation instructions displayed in the Installation Instructions section. Alternatively, click Download in the Installation Instructions section to download the relevant instruction file and then proceed. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8215954 elementor-widget elementor-widget-text-editor\" data-id=\"8215954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Note: If you only need to view the installation instructions, simply select your product series, device type, and option type, and then click Download in the Installation Instructions section in the lower part of the page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-be2d383 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"be2d383\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-529fc77\" data-id=\"529fc77\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ebc8cd2 elementor-widget elementor-widget-shortcode\" data-id=\"ebc8cd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><script>\nvar 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#112337;--gf-ctrl-choice-size: var(--gf-ctrl-choice-size-md);--gf-ctrl-checkbox-check-size: var(--gf-ctrl-checkbox-check-size-md);--gf-ctrl-radio-check-size: var(--gf-ctrl-radio-check-size-md);--gf-ctrl-btn-font-size: var(--gf-ctrl-btn-font-size-md);--gf-ctrl-btn-padding-x: var(--gf-ctrl-btn-padding-x-md);--gf-ctrl-btn-size: var(--gf-ctrl-btn-size-md);--gf-ctrl-btn-border-color-secondary: #686e77;--gf-ctrl-file-btn-bg-color-hover: #EBEBEB;--gf-field-img-choice-size: var(--gf-field-img-choice-size-md);--gf-field-img-choice-card-space: var(--gf-field-img-choice-card-space-md);--gf-field-img-choice-check-ind-size: var(--gf-field-img-choice-check-ind-size-md);--gf-field-img-choice-check-ind-icon-size: var(--gf-field-img-choice-check-ind-icon-size-md);--gf-field-pg-steps-number-color: rgba(17, 35, 55, 0.8);}<\/style><div id='gf_13' class='gform_anchor' tabindex='-1'><\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_13' id='gform_13'  action='\/in\/wp-json\/wp\/v2\/pages\/67031#gf_13' data-formid='13' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_13' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_13_39\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-third siglent-licence-product-type gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_13_39'>Product Type\uff1a<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_39' id='input_13_39' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='-' selected='selected'>Select<\/option><option value='sds_product' >Oscilloscopes Series<\/option><option value='ssa_product' >Spectrum Analyzer Series<\/option><option value='vna_product' >Vector Network Analyzer Series<\/option><option value='ssg_product' >RF Signal Generator Series<\/option><option value='sdg_product' >Arbitrary Waveform Generator Series<\/option><\/select><\/div><\/div><div id=\"field_13_40\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-third siglent-licence-device-type gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_13_40'>Device Type\uff1a<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_40' id='input_13_40' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' >Please Select<\/option><\/select><\/div><\/div><div id=\"field_13_41\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-third siglent-licence-option-type gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_13_41'>OptionType\uff1a<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_41' id='input_13_41' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' >Please Select<\/option><\/select><\/div><\/div><div id=\"field_13_36\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half siglent-licence-serial-number gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_13_36'>Serial number\uff1a<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_36' id='input_13_36' type='text' value='' class='large'  aria-describedby=\"gfield_description_13_36\"   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><div class='gfield_description' id='gfield_description_13_36'>Note: Generally, it is at the bar code on the back of the machine.<\/div><\/div><div id=\"field_13_37\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half siglent-licence-auth-code gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_13_37'>Authorized code\uff1a<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_37' id='input_13_37' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_13_42\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>typeof jQuery !== \"undefined\" &&\n    !!jQuery &&\n    (function ($) {\n      $(document).ready(function () {\n        var $licenceKey = $(\".siglent-licence-results .licence-key\");\n        var optionKeyText = $licenceKey.text();\n        var $productType = $(\".siglent-licence-product-type select\");\n        var $deviceType = $(\".siglent-licence-device-type select\");\n        var $optionType = $(\".siglent-licence-option-type select\");\n        var $serialNumber = $(\".siglent-licence-serial-number input\");\n        var $authCode = $(\".siglent-licence-auth-code input\");\n        var $optionFileDownload = $(\".siglent-licence-results .option-file\");\n        var $instructionDownloadButton = $(\n          \".siglent-licence-instruction .instruction-download\"\n        );\n        var deviceData = [];\n\n        function updateDeviceData(productType) {\n          deviceData = [];\n          if (productType) {\n            deviceData = window.productDevicesOptionsMap[productType].devices;\n            var deviceOptionsHtml = deviceData\n              .map(function (device) {\n                return (\n                  '<option value=\"' +\n                  device.device_value +\n                  '\">' +\n                  device.device_name +\n                  \"<\/option>\"\n                );\n              })\n              .join(\"\");\n            $deviceType.append(deviceOptionsHtml);\n          }\n        }\n\n        function updateOptionType() {}\n\n        if ($productType.val().replace(\"-\", \"\").trim()) {\n          updateDeviceData($productType.val());\n        }\n        $productType.on(\"change\", function (e) {\n          var $this = $(this);\n          $deviceType.find(\"option\").each(function () {\n            if ($(this).val()) {\n              $(this).remove();\n            }\n          });\n          $optionType.find(\"option\").each(function () {\n            if ($(this).val()) {\n              $(this).remove();\n            }\n          });\n          updateDeviceData($this.val());\n        });\n\n        $deviceType.on(\"change\", function (e) {\n          var $this = $(this);\n          $optionType.find(\"option\").each(function () {\n            if ($(this).val()) {\n              $(this).remove();\n            }\n          });\n          if (!$this.val()) {\n            $instructionDownloadButton.attr(\"disabled\", \"true\").off(\"click\");\n          } else {\n            var optionTypesHtml = (deviceData || [])\n              .find(function (device) {\n                return device.device_value === $this.val();\n              })\n              .options.map(function (option) {\n                return (\n                  '<option value=\"' +\n                  option.option_value +\n                  '\">' +\n                  option.option_name +\n                  \"<\/option>\"\n                );\n              })\n              .join(\"\");\n            $optionType.append(optionTypesHtml);\n            $instructionDownloadButton\n              .removeAttr(\"disabled\")\n              .off(\"click\")\n              .on(\"click\", function () {\n                $(\".siglent-form-submit-spinner-wrapper\").addClass(\"active\");\n                $.ajax({\n                  url: \"\/wp-json\/siglent\/v1\/product-licence\/install-instruction\",\n                  method: \"post\",\n                  dataType: \"json\",\n                  contentType: \"application\/json\",\n                  data: JSON.stringify({ deviceType: $this.val() }),\n                  success: function (data) {\n                    $(\".siglent-licence-instruction .wrapper textarea\").val(\n                      data.instructions\n                    );\n                    $(\".siglent-form-submit-spinner-wrapper\").removeClass(\n                      \"active\"\n                    );\n                    $(document).trigger(\"instruction_download_clicked\", [\n                      {\n                        deviceDetails: {\n                          deviceType: $this.val(),\n                        },\n                        instructions: data.instructions,\n                      },\n                    ]);\n                  },\n                  error: function (err) {\n                    console.error(\"failed to get instructions\", err);\n         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