FAQ Archives - Siglent Website

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When customers purchase oscilloscopes such as SDS1104X-C and SDS1122E+, the sellers often offers bandwidth upgrade services. Some customers hesitate due to concerns about potential impacts on operational smoothness or warranty validity. In fact, upgrades performed through authorized channels will neither compromise the oscilloscopes’ performance nor affect warranty coverage… Click to view details.

Waveform appears but is not stable

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3.1 Check that the trigger source channel is consistent with the waveform being viewed3.2 Manually adjust the LEVEL trigger knob to see whether the waveform is stable.3.3 Use AUTO to adjust the waveform automatically to determine whether the waveform is stable3.4 Adjust time base, rule out false-wave interference (such as alias displayed waveforms)

The oscilloscope does not turn on

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First, check the power cord and power strip for damage. Check the power switch on the instrument to make sure it is open (SDS1000CFL series has a power switch and a power protection switch). Is the power light illuminated? Is the fan operating? If the fan works, the machine is powered on. If everything is…

What does “div” mean in the specifications?

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in Common Problems, FAQ, Serviço e apoio técnico

The term “div” for most SIGLENT specifications is equal to the Vertical Scale value (Commonly shown in units of Volts/div).Take the specification for the DC Gain Accuracy of a SIGLENT SDS1052DL+For ranges ≤ 100 mV/div, the DC Gain Accuracy is given as± [3% × (|reading|+|offset|) +1% × |offset| +0.2 * div+2 mV]If:Reading = 0.5 VOffset…

Where do I find environmental, EMC, and other compliance information for your products?

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Information regarding product compliance is available on the datasheet for each product.Contact your local Siglent office for more details if you have trouble finding what you need.You can also write sales@siglent.com

How to generate the activation code for an instrument option？

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Many SIGLENT instruments feature options that can be added by using an activation code.To generate the activation code:– Purchase the option from your favorite SIGLENT office or distributor. A full list of available options are located at the bottom of the specific product web page. – You will receive an Option Card PDF document from…

What is the maximum voltage for the external trigger inputs of the SDS1X/X+, SDS2X, and SDS1202XE os

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